Advisor, Learning & Development

FedEx Supply Chain

Supply Chain, a subsidiary of FedEx Corp. (NYSE: FDX), is a leader in the
third-party logistics industry offering a diverse service portfolio that
enables commerce for businesses. With a proven track record of innovation and
operational excellence, FedEx Supply Chain takes a consultative approach to
optimize logistics processes, implement innovative technology and drive
continuous improvement. By leveraging best practices and the world-renowned
FedEx network, FedEx Supply Chain delivers leading solutions that provide
flexibility, enable scalability and improve cost-effectiveness for customers.
Through more than 11,000 employees, 130 operations and 35 million square feet
of warehouse space, FedEx Supply Chain manages nearly 150 million packages and
processes 358 million returns each year. For more information, go to
supplychain. fedex. com.

We Have .

  • A strong FedEx brand
    consistently ranked among the world s most admired and trusted employers.
  • A top notch leadership team
    with the experience needed to grow and develop your career.
  • An open mind for new ideas
    and creative methods.
  • A strong compensation and
    benefits package, including health, vision, dental, 401k with a strong match
    and much more!

General Summary .

FedEx Supply Chain has an immediate opening for an Advisor, Human Resources - Learning & Development at our corporate office in Cranberry, PA to focus on providing specialist consultation and experience. This position will collaborate with subject matter experts and business areas to clarify, understand, and provide strategic design solutions and delivery support for organizational projects with complex scope involving officers and cross operating company, bringing to bear key external trends and best practices, and aligning to successful delivery approaches via the application of project management concepts and department strategies for the company. It will also facilitate interactive tools, resources and broader communications to educate teammates on leadership and strategic company/enterprise initiatives in their area of expertise. The position will partner with cross functional subject matter experts (SMEs) to provide programmatic solutions and serve as a coach to key stakeholders and a mentor to advise others within their area of expertise.

This Position Will Be Responsible For ..

  • Develops and delivers broad ranging company solutions that will apply expert methods, align with company objectives as well as ensures adherence to company standards.
  • Applies project management concepts (e. g., designs and develops project timeline, etc.) and coordinates with subject matter experts and/or clients to ensure timely and accurate project completion.
  • Develops and maintains relationships with subject matter experts and/or company leaders and ensures outcomes are measured, accurate and relevant.
  • Partners with key stakeholders across geographies, business areas and facilities to create cohesive and repeatable enterprise solutions balancing specialist needs with the common benefits for the organization.
  • Applies broad understanding of operations, company, and enterprise utilizing systems thinking to proactively address customer needs and link business to effective workforce strategies. Designs and implements continuous improvements and demonstrates an evolution of strategy over time.
  • Establishes the appropriate synchronous and asynchronous delivery methods leveraging communications vehicles, mobile & eLearning, roundtables, toolkits and other resource materials where applicable.
  • Researches, educates, and applies best practice trends based on needs of the department/company/enterprise.
  • Incorporates company business practices into communications and deliverables to illustrate best practices that should be utilized for maximum effectiveness.
  • Assists in the design, support, and administration of evaluation processes for all deliverables and outcomes to ensure accurate understanding and comprehension of applicable behaviors, policy adherence and practices.
  • Coaches training participants on work habits and/or performance. Communicates follow-up to manager(s) as needed.
  • Runs reports to analyze common themes or trends as a means to measure success rates, including reviewing employee feedback surveys and focus group data to identify areas for improvement.
  • Collaborates with subject matter experts and business area leaders to proactively address customer needs and link business strategies to overall objectives and outcomes. Develops and maintains relationships with upper management to ensure understanding of company.
  • Designs and implements process improvements to ensure cost saving, time saving, quality improvement, and customer satisfaction. Ensures that low cost and enterprise wide investment strategies are leveraged as a first option and measures effectiveness of all vendor solutions that are employed.
  • Designs, develops, and implements strategies and/or tools to measure effectiveness and results of instruction, process facilitation or performance improvement interventions.
  • Mentors and develops critical skills sets of employees within the department.
  • Mentors classroom graduates and other department employees providing guidance and direction of various techniques (e. g., Leadership, Quality Driven Management).
  • Collaborates with peers and manager on schedule, administration, and logistics within defined timeline and budget.
  • Leads and participates in special/strategic projects and initiatives to resolve organizational gaps.
  • Act as a key contact for cross-functional communication/relationships relative to training programs.
  • Collaborates with FedEx operating companies to share successful practices, business knowledge, and expertise.
You might be a great fit if
  • Bachelor s Degree in Industrial & Organizational Psychology, Psychology or related Human Resources fields of expertise with 8 years of experience in Training & Development, Talent Acquisition, Instructional Design, and/or Organizational Design preferred. Master s Degree preferred.
  • Demonstrable expertise across various technical and operational platforms including a proficiency in Microsoft Office applications.
  • Exceptional written, verbal, and presentation skills to all levels of the organization. Presentation skills necessary to facilitate training and/or deliver informational sessions to groups and/or individuals.
  • Strong prioritization, interpersonal, problem-solving, project management (from conception to completion), & planning skills.
  • Time management and organizational skills necessary to manage multiple projects, appropriately prioritize workload, plan for resources to meet deadlines and goals, and respond to day-to-day functional needs. Demonstrated ability to measure KPIs and quantify outcomes.
  • Ability to build collaborative working relationships and to gain input and influence decision makers.
  • Demonstrated ability to see projects through to successful completion from the idea/concept stage, deadline focused, organized and able to prioritize multiple projects.


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ADA FedEx Supply Chain will make
reasonable accommodations in compliance with the Americans with Disabilities
Act of 1990. Reasonable accommodations are available for qualified
individuals with disabilities throughout the subsequent application process.

FedEx Supply Chain is an equal opportunity and affirmative
action employer. Qualified applicants will receive consideration for
employment without regard to their race, color, religion, national origin, sex,
protected veteran status, disability, or any other characteristic protected by
law. FedEx Supply Chain participates in E-Verify.

Job ID: 22547
Schedule: Full-time

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